Shipping & Delivery
We currently offer shipping within Republic of Ireland, Northern Ireland and UK Mainland (England, Scotland, Wales), Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Germany, Greece, Italy, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden and Switzerland. Other shipping destinations may be added in future, please get in touch if you wish to request a specific country.
Working Days
Orders are processed, packaged and shipped Monday to Friday (excluding Irish Public Holidays). Any information regarding temporary store closures, shipping pauses, annual leave etc. can be found by clicking here.
Irish Public Holidays are as follows:
- New Year's Day (1st January)
- First Monday in February, or 1st February if the date falls on a Friday
- Saint Patrick's Day (17th March)
- Easter Monday
- First Monday in May
- First Monday in June
- First Monday in August
- Last Monday in October
- Christmas Day (25th December)
- Saint Stephen's Day (26th December)
| 2026 | 2027 |
| 1st January | 1st January |
| 2nd February | 1st February |
| 17th March | 17th March |
| 6th April | 29th March |
| 4th May | 3rd May |
| 1st June | 7th June |
| 3rd August | 2nd August |
| 26th October | 25th October |
| 25th December | 25th December |
| 26 December | 26 December |
Order Processing Time
In general, we aim to have orders processed and shipped within 1-2 working days. During quieter periods, orders can sometimes be processed and shipped within a few hours however, during exceptionally busy periods this can take up to 5 working days. This is unpredictable unfortunately.
Cut-Off Times
For orders placed before 12 noon (M-F), that day is considered Day 1. For orders placed after 12 noon (M-F) or any time on Saturday/ Sunday/ Public Holiday, the next working day is considered Day 1.
Tracking
All orders are now sent via Tracked Post. Tracking numbers will be provided in your Shipping Confirmation email. All parcels within Ireland can be fully tracked via the An Post website or app. Tracked parcels sent outside of Ireland should be trackable on the website of the postal service in the receiving country once they have left Ireland.
Shipping & Delivery - Ireland & Northern Ireland
All shipping time-frames are in addition to the Order Processing times noted above.
All orders are shipped with An Post.
"An Post will always endeavour to deliver within the timeframes provided however, please note that they are guided and not guaranteed" - An Post
Shipping Costs:
| Order Value | Delivery Charge | Time-frame |
| €00.01 - €39.99 | €4.90 (An Post, Tracked) | 1-2 working days |
| €40.00 - €64.99 | €2.45 (An Post, Tracked) | 1-2 working days |
| €65.00+ | FREE (An Post, Tracked) | 1-2 working days |
All Orders are sent via An Post with full tracking. Delivery within the Republic of Ireland and Northern Ireland is usually within 1-2 working days once your order has been fulfilled (see processing times above). Delivery timeframes are guided, not guaranteed by An Post.
We offer FREE tracked delivery (ROI & NI only) for orders over €65
Shipping & Delivery - UK (England, Scotland, Wales)
All shipping time-frames are in addition to the Order Processing times noted above.
All orders are shipped with An Post and fully tracked.
"An Post will always endeavour to deliver within the timeframes provided however, please note that they are guided and not guaranteed" - An Post
Shipping Costs:
| Shipping Option | Delivery Charge | Time-frame |
|
Tracked UK Shipping |
£5.50 |
3-7 working days |
| FREE Tracked UK Shipping Order Value £100+ |
FREE | 3-7 working days |
Whilst we will endeavour to avoid them, any additional charges e.g. customs, VAT etc. for orders sent to UK addresses are solely the responsibility of the customer.
You should receive an email once your order has been fulfilled and is on the way to you. This email will include your tracking number.
If there is any issue with the tracking link, or your order is stuck in transit (beyond the expected delivery timeframe), please contact us and we'll be happy to look into this for you. Any delays due to postal delays, customs backlogs, extreme weather events, port closures, strikes etc. are beyond our control.
If a product you have ordered is out of stock you will be refunded and notified by email. All delivery charges are subject to change and fulfillment is subject to credit card authorization, and stock availability.
Shipping & Delivery - International
International shipping is available to the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Germany, Greece, Italy, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden and Switzerland. Additional shipping destinations may be added in future, please get in touch if you wish to request a specific country.
Rates for international shipping are quoted at checkout. All orders are sent via tracked post. Tracking numbers will be provided in your dispatch confirmation email. Rates and timeframes vary by destination.